Refund Policy
return/refund policy
we hope that you love your Caste Collective pieces, but if for any reason you don’t please know that we’re here to help. We offer free returns within the seven days of you receiving your goods. Refund will be issued after inspecting the product that was purchased.
To start a return please contact us at CASTECOLLECTIVE@GMAIL.COM
If we accept your return we will send you a shipping label as well as instructions on how and where to send your package. You will receive your refund to original payment method.
damaged goods
We inspect all merchandise before packing and sending. However if for some reason your pieces arrive damaged or defective or if you receive the wrong item we will evaluate the issue and handle it and make it right.